Returns
Return Policy
If you are dissatisfied or have changed your mind about a product bought from Dillad Arfordir Clothing, you can return it to us within 14 days of receipt of item(s) to obtain a full refund. There is currently No exchange service available. Please email us at arfordirclothing@outlook.com if you wish to make a return.
All returns must be returned in its original condition in order to be accepted as a return, therefore, items must be unworn, unwashed and in a resalable condition. The returning item(s) must be accompanied by; original invoice, all packaging, and related accessories. If the item(s) are returned incomplete, damaged, or soiled will not be processed with No Refunds given.
Please note that, unless they are faulty, certain products cannot be returned:
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Swimwear – In the interest of hygiene, swimwear must be tried on over your own underwear.
How to return
Please return the item(s) using the original shipping packaging. Please include each item(s) in its original packaging, together with your copy of the invoice, the hang-tags, and any related accessories and take your time to complete the return form, specifying the returned reason and item(s). Please stick the return label that is found inside the package and attach it over the used delivery form that is found on the package.
Refund
When returns are accepted we will issue a refund to you of the original price paid for the item(s) bought.
The returns will be credited to the original purchaser’s form of payment unless otherwise specified on the returns form. The original purchaser’s Debit or Credit card account will be credited the full amount upon the processing of the returned item(s), and the refund should appear on the original purchaser’s next bank statement. You will receive an e-mail once the refund process has been completed.
Cancelling your Order
Before your order has been dispatched:
Once you have placed an order at Dillad Arfordir Clothing, please email us at arfordirclothing@outlook.com to cancel your order.
If your order has been dispatched:
If your order has been dispatched and you wish to cancel and have already received your item(s) then you must inform us within the return date policy of 14 days. Receiving your item(s) you must ensure that you send us an email informing us of your decision to cancel. You can do this by emailing us at arfordirclothing@outlook.com and stating that you give us consent to cancel your purchase.
We will process your refund or credit within 14 days of receipt pf the cancellation notice.